Approximately 2,200 hours
Recurring administrative and operational work handled annually by active improvements and systems.
Operational results
Across active workflows and systems, 2,196 hours of recurring work are handled annually. That work represents approximately $154,000 in measured annual labour value. A separate $73,000 staffing reduction remains a projection and is not included in the measured figure.
The operational problem
Better Hours has improved recurring work across lead intake and follow-up, customer and CRM workflows, expense processing, purchasing, inventory, sales tracking, production planning, maintenance, payroll preparation, scheduling, access control, reconciliation, completion assurance, tax administration, and operational reporting.
The six operating categories total 183 hours monthly, or 2,196 hours annually: 25 hours in lead, customer and request management; 32 in finance and payroll administration; 36 in purchasing, inventory and production; 30 in scheduling and workforce administration; 30 in completion assurance and exception handling; and 30 in reporting and management visibility.
The public headline rounds the measured total to approximately 180 hours monthly and 2,200 hours annually. Examples named inside a category are part of its total, not additional hours.
The approximately $154,000 figure is measured annual labour value based on the roles associated with the recurring work. The separate $73,000 figure is a projected annual staffing reduction and is not included in the measured labour-value total.
Each improvement began with the real workflow, removed unnecessary steps, and used the appropriate combination of automation, integration, validation, alerts, and managed software.
What improves
Recurring administrative and operational work handled annually by active improvements and systems.
Measured annual labour value associated with the recurring work.
Potential annual staffing reduction, reported separately and not included in measured value.
Common opportunities
Every engagement begins with the real workflow—not a predetermined software product.
Our approach
Start with observed work or a defined recurring workload the business would otherwise complete.
Count work only after it has been removed, improved, or handled by a working system.
Value the recurring work using the actual roles associated with it instead of a generic industry rate.
Keep measured labour value and projected staffing reductions clearly distinct.
Convert monthly work into annual totals and explain how the public headline is rounded.
Questions
No. It is the measured annual labour value associated with the recurring work. Recovered capacity, avoided hiring, and cash savings have different economic effects and should not be treated as interchangeable.
No. The $73,000 figure is a projected annual staffing reduction. It is reported separately and is not included in the measured labour-value total.
The six categories total 183 hours monthly, or 2,196 hours annually. The public headline is rounded to approximately 180 hours monthly and 2,200 hours annually. Named examples are already included and should not be added again.
Start with the work you already do